Easycgi Uptime: This is the last month we are monitoring the easy cgi uptime. Due to very poor service uptime for the recent months, and this month is terrible with 85.5% uptime over the internet only. We had decided to discontinue monitoring easycgi uptime statistic. 607 outage occurance happened this month, that is the worst uptime we had recorded.

Easycgi Review: Eascycgi suck! We had given up the easycgi hosting, and moved this easycgi review blog site out to other web hosting plan. Reason is as following:

• After easycgi upgrade to new platform, their windows asp plan is showing alot of error for wordpress blog website. Error appear at page header and footer section.
• We spend over 2 hours yesterday to fixed the errors, and tried to reinstall wordpress via their installcenter, failed and error still persist.
• Over the 2 hours time, there are alot of website downtime, and website are not accessible oftenly. Visiting the wordpress admin page took 10 or 20 attempts.
• contacted easycgi support to solved the problem, live chat can’t solve it on the spot, forward it to other support. And there is no answer/reply since.
• we don’t want to suffer anymore, stop wasting our time, we are moving out. Easycgi sucks!

Another poor month with easycgi hosting, last month uptime was 95%, and this month uptime was 97% over the internet. This month, there were 77 downtime occurance, and up to 1000+ minutes of service downtime at easycgi hosting server. The service uptime for this month is really poor.

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Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we’ll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond.
You are now chatting with ‘Rosie Dean’
charles: hi
charles: my website is down. http://www.easycgireview.org/
Rosie Dean: Hi Charles, My name is Rosie Dean, how are you today?
Rosie Dean: I apologize for any inconvenience this has caused you.
Rosie Dean: To protect your account from unauthorized changes, can you please verify for me the answer to the Security Question:
Rosie Dean: Okay.
charles: i try login contorl panel.. it keep asking me to change password. i discard changes… but it keep returning back to change password page .. how to get to control panel
Rosie Dean: Okay.
Rosie Dean: Thank you for the authentication.
Rosie Dean: May I place you on hold for 2 to 3 minutes while I review your account?
charles: ok. my website is still down. pls take a look
Rosie Dean: Okay.
Rosie Dean: Thank you for your patience, I am still testing the issue, I will be back with some more information in 5 more minutes.
Rosie Dean: You must enter a letter, a number, and a special character in order to change their password.  If they do not, the ‘Change Password’ button will be grayed out and thus not allow you to proceed with the change.
charles: ya, got it changed successfully just now
Rosie Dean: Okay.
Rosie Dean: I am still testing the issue, I will be back with some more information in 5 more minutes.
Rosie Dean: Thank you for holding.
Rosie Dean: Could you please check the Web site now?
charles: checking
Rosie Dean: Okay.
charles: refreshing… take very long time… still cant see site.
Rosie Dean: Could you please clear the browser cache and cookies before accessing the URL?
charles: using IE now.. just now using firefox… still cant access site.
charles: ping with request timed out.
Rosie Dean: I was able to access the Web site without any issues. Could you please check with other PC?
charles: ok i try restart router and tetst later.
charles: thanks

Following are the live chat conversation with easy cgi support team!

“Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we’ll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond.
You are now chatting with ‘Sergio Norris’
charles: hi.
Sergio Norris: Hi Charles. My name is Sergio Norris, how are you today?
charles: my account is down since 14th. Tracking Number: 5524895
charles: very unhappy with the support given so far. why is my site still down???
charles: http://www.easycgireview.org/
Sergio Norris: I apologize for any inconvenience this has caused you.
Sergio Norris: Okay.
charles: after support performed the server migration, my site had been down. my php cant run… they told me work in progress all this long. but nothing had been done so far.
Sergio Norris: To protect your account from unauthorized changes, can you please verify for me the answer to the Security Question:
Sergio Norris: Thank you for the authentication.
Sergio Norris: Can you please hold while I review your account and get back within 2 to 3 minutes?
charles: ok.. i wait here.
Sergio Norris: Thank you for holding.
Sergio Norris: Our records show that the ticket is open for the issue. One of our specialists is working on the issue. You will hear response from this specialists as soon as the issue resolved.
charles: from the ticket… nothing had been done for the pass 48 hours.
Sergio Norris: I apologize that it has taken longer than usual to resolve your issue. I have expedited your issue, and our engineers are currently working on it. You should be hearing from someone soon.”

Easycgi once again recorded a poor service uptime, this time it is around 95% uptime. With 118 downtime occurance, and over 1500 in minutes of service downtime. That is a lot of server downtime. And we can see there were lots of downtime beginning 9th december and onward.

Comparing easy cgi with other web hosting providers such as ix web hosting, lunarpages, a2 hosting, ipower, startlogic, host excellence, fatcow, hostgator, webhostingpad, hostmonster, bluehost, eukhost, powweb, fastdomain,  liquidweb, site5, dot5 hosting, cirtex hosting, midphase, AN Hosting, globat, inmotion hosting, host papa, siteground, easy cgi, webhostingbuzz, superb hosting etc.

This is the worst service uptime ever recorded with easycgi hosting. This easy cgi review site is hosted with easy cgi windows hosting plan, and on november easy cgi is performing system upgrade and involve server migration. This website had been involved in the server migration and we are require to perform some task via easy cgi control panel in order to complete the migration task. Once the web site had moved to new server, appear that its now supporting php script and wordpress can’t run at all. After contacted easy cgi support team for numereous time and waited days after days, this easy cgi review site is finally back online.

Over 2027 service outages recorded over the month. Website begin to failed from 14th of the month.

Easy cgi server uptime for this month is extremely low, compare easycgi hosting uptime with other web hosting uptime, for example: ixwebhosting, lunarpages, hostmonster, bluehost, hostgator, startlogic, liquidweb, fastdomain, fatcow, dot5hosting, webhostingpad, ipowerweb, eukhost, a2hosting, fastdomain, site5, powweb, host excellence, cirtex hosting etc.

For the month of July 2008, the easy cgi uptime recorded at 99.729% over the internet. WIth 13 service downtime/failure detected and total of 24 failed checks. That downtime is consider to be small, and resulting in less than 0.3% service downtime for the whole month.

For the average server response time, it was recorded at 0.253 second. No wonder this easy cgi review site is responding fast to page request. Love the speed, its obviously fast.

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