Easycgi uptime by Easycgireview.org for August 2009: 85.5% over the internet
Easycgi Uptime: This is the last month we are monitoring the easy cgi uptime. Due to very poor service uptime for the recent months, and this month is terrible with 85.5% uptime over the internet only. We had decided to discontinue monitoring easycgi uptime statistic. 607 outage occurance happened this month, that is the worst uptime we had recorded.
Easycgi Review: Eascycgi suck! We had given up the easycgi hosting, and moved this easycgi review blog site out to other web hosting plan. Reason is as following:
- After easycgi upgrade to new platform, their windows asp plan is showing alot of error for wordpress blog website. Error appear at page header and footer section.
- We spend over 2 hours yesterday to fixed the errors, and tried to reinstall wordpress via their installcenter, failed and error still persist.
- Over the 2 hours time, there are alot of website downtime, and website are not accessible oftenly. Visiting the wordpress admin page took 10 or 20 attempts.
- contacted easycgi support to solved the problem, live chat can’t solve it on the spot, forward it to other support. And there is no answer/reply since.
- we don’t want to suffer anymore, stop wasting our time, we are moving out. Easycgi sucks!
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Two days back this easycgireview.org website was down once again, and i can’t access it. There were series of problem occur lately at this easy cgi windows hosting plan, and we can’t get it solved until now. Out of the suddent, the blog category can’t work and lead to error page, and we manage to get that fixed. But this time, its server downtime, and we have to contact support via live chat to get it fixed.
Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we’ll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond.
You are now chatting with ‘Rosie Dean’
charles: hi
charles: my website is down. http://www.easycgireview.org/
Rosie Dean: Hi Charles, My name is Rosie Dean, how are you today?
Rosie Dean: I apologize for any inconvenience this has caused you.
Rosie Dean: To protect your account from unauthorized changes, can you please verify for me the answer to the Security Question:
Rosie Dean: Okay.
charles: i try login contorl panel.. it keep asking me to change password. i discard changes… but it keep returning back to change password page 
.. how to get to control panel
Rosie Dean: Okay.
Rosie Dean: Thank you for the authentication.
Rosie Dean: May I place you on hold for 2 to 3 minutes while I review your account?
charles: ok. my website is still down. pls take a look
Rosie Dean: Okay.
Rosie Dean: Thank you for your patience, I am still testing the issue, I will be back with some more information in 5 more minutes.
Rosie Dean: You must enter a letter, a number, and a special character in order to change their password. If they do not, the ‘Change Password’ button will be grayed out and thus not allow you to proceed with the change.
charles: ya, got it changed successfully just now
Rosie Dean: Okay.
Rosie Dean: I am still testing the issue, I will be back with some more information in 5 more minutes.
Rosie Dean: Thank you for holding.
Rosie Dean: Could you please check the Web site now?
charles: checking
Rosie Dean: Okay.
charles: refreshing… take very long time… still cant see site.
Rosie Dean: Could you please clear the browser cache and cookies before accessing the URL?
charles: using IE now.. just now using firefox… still cant access site.
charles: ping with request timed out.
Rosie Dean: I was able to access the Web site without any issues. Could you please check with other PC?
charles: ok i try restart router and tetst later.
charles: thanks
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