- EasyCGI.com offering affordable windows hosting
- 350GB storage space, 3500GB monthly bandwidth
- 24/7 easy cgi support, phone support, email support.
- Host unlimited unique sites. Free domain & setup.
- Emails, ftp, MySQL, SQL server, phpbb forum, ecommerce, blog.
- Support Windows ASP .net, IIS, PHP 4 & PHP 5.
- Easy CGI Coupon: Easy CGI Yearly Plan Discount 20%
- Easy CGI Discount: Easy CGI Discount 20%
** This Easy CGI Review is NO longer hosted with Easy CGI Hosting due to wordpress compatible issue.

   

Two days back this easycgireview.org website was down once again, and i can’t access it. There were series of problem occur lately at this easy cgi windows hosting plan, and we can’t get it solved until now. Out of the suddent, the blog category can’t work and lead to error page, and we manage to get that fixed. But this time, its server downtime, and we have to contact support via live chat to get it fixed.

Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we’ll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond.
You are now chatting with ‘Rosie Dean’
charles: hi
charles: my website is down. http://www.easycgireview.org/
Rosie Dean: Hi Charles, My name is Rosie Dean, how are you today?
Rosie Dean: I apologize for any inconvenience this has caused you.
Rosie Dean: To protect your account from unauthorized changes, can you please verify for me the answer to the Security Question:
Rosie Dean: Okay.
charles: i try login contorl panel.. it keep asking me to change password. i discard changes… but it keep returning back to change password page :( .. how to get to control panel
Rosie Dean: Okay.
Rosie Dean: Thank you for the authentication.
Rosie Dean: May I place you on hold for 2 to 3 minutes while I review your account?
charles: ok. my website is still down. pls take a look
Rosie Dean: Okay.
Rosie Dean: Thank you for your patience, I am still testing the issue, I will be back with some more information in 5 more minutes.
Rosie Dean: You must enter a letter, a number, and a special character in order to change their password.  If they do not, the ‘Change Password’ button will be grayed out and thus not allow you to proceed with the change.
charles: ya, got it changed successfully just now
Rosie Dean: Okay.
Rosie Dean: I am still testing the issue, I will be back with some more information in 5 more minutes.
Rosie Dean: Thank you for holding.
Rosie Dean: Could you please check the Web site now?
charles: checking
Rosie Dean: Okay.
charles: refreshing… take very long time… still cant see site.
Rosie Dean: Could you please clear the browser cache and cookies before accessing the URL?
charles: using IE now.. just now using firefox… still cant access site.
charles: ping with request timed out.
Rosie Dean: I was able to access the Web site without any issues. Could you please check with other PC?
charles: ok i try restart router and tetst later.
charles: thanks

One Response to “Easy cgi website down and contacting support via live chat”

  1. websitedown Says:

    Horrible horrible host. I have gone through conversations like this numerous times. Running in cicles and you do not solve anything. My websites were completely broken during their upgrade, they overwrote calendars and forums with a 3 months old version and broke connections everywhere on the sites. I had to rebuild them completely. My sites would go down several hours at a time without any explanation. At the end of May our site was down for 2 days. June 16 our site went down and 3 days later it is still down. There is no explanation from customer support….they are checking. I am ready to take the issues to BBB


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